Very professional, and very customer focused

I got the refractive lens surgery in December and from my first appointment to the last post op appointment I was looked after with great care, and I would recommend this company to anyone

My glasses has always made me feel self conscious to the point of not wearing them. I had my free consultation for eligibility with Rachel who was helpful and really put me at ease about the entire procedure. Elizabeth in reception was friendly and welcoming throughout each visit helping me set up all my upcoming appointments and fit me in for my surgery to meet my schedule. The day of surgery I was brought upstairs for re-scans. Paul did these and he was extremely kind. He answered all my questions making me feel at ease. After I was then called by Fiona who was assisting Dr. Tom in my surgery. I met Dr. Tom who ran over the procedure and answered questions I had. Fiona then went through the things to be mindful of after surgery showing me the three different eye drops to be taken and then helped me prep for surgery. The surgery itself was so quick. I first laid down on the chair and they dosed my eyes in eye drops which were to stop infections and aesthetic to keep my eyes open. Dr. Tom and the team began. It was such a quick painless procedure I couldn’t believe it was finished so quick. Already getting up I felt I could see better although a little fuzzy. Fiona guided me to the dark area of the reception while I waited to go home. The girls in reception had already called my dad and he was on the way. Sitting there I could already read the signs on the wall (I couldn’t when I had come in). Paul and Fiona came and sat with me for a second in reception asking me how I was and how I got on which was so nice of them. My dad collected me and I put my sunglasses on. It was a sunny day and I’m going to be honest the car ride home for me was the hardest part. Fiona told me my eyes would become heavy when the eye drops wore off. I felt the light from the sun in the car ride home was harsh on my eyes and my eyes stung. This was instantly relieved when I got home and went to my room which was in complete darkness. The first two hours my eyes were a little sore and stingy. Then this all faded very quick. No stinging. No pain. Nothing. All great. My eyes improving more and more as the day went on. I was nervous about the eye drops but set them up on my table with an alarm and it’s so easy to just pop them in. My eyes were quite red with two red dots on each side. I rested up for the evening and I wore my dark glasses they provided for a lot of the evening to really rest my eyes and by that night my vision was very sharp it was amazing. I slept very well with my eye mask and not once did I have to take painkillers. My follow up appointment was with Michaela who was lovely and stated I have 20/20 vision and my eyes look good. She also said the redness is 100% normal and is just bruising of the eye from the suction. My experience has been amazing. I honestly can’t thank the staff enough. Each and every one of them were so nice and welcoming and the liking to answer all my questions. If you have any doubts at all; I wouldn’t. Get it done if you can. I wish I got it done sooner. Any questions or using a refer a friend find me on fb or instagram with the name above 😊

It was the best decision I ever made,I can see better now than I ever did.

Finished LASIK eye surgery yesterday. Unbelievable how crystal clear next day was. Bit nervous on day, but staff put me right at ease. Very professional, Clean, fast. Definitely should got it done years ago..

I recently had my LASIK eye surgery done at Optilase and I couldn’t be happier with the entire experience. From the moment I walked in, the team made me feel completely at ease. A special mention goes to Optometrist Dan, who was incredibly professional, patient, and reassuring throughout the whole process. Dan explained every step clearly, answered all my questions, and made sure I felt confident before and after the procedure. The surgery itself was quick and comfortable, and my vision improvement has been amazing. I highly recommend Optilase and especially Dan for anyone considering LASIK. Excellent service, fantastic results, and a team you can truly trust.

Nice and helpful team !

From the day 1 I felt I was important client ! Carrickmines clinic is sooo clean & neat in every way On the day of the surgery I felt even more cared for and soothed while being a VERY anxious customer the staff & surgeon made me calm and also advised on a better future treatment then initially was thought , which I though was wonderful and showed they care Small downside 🫤 can’t reach directly clinic but when call the number given it’s going to main customer care ( which is also very helpful) But the reason for that is that they work the load between the clinics , which is understandable Overall , even if you’re the most scared person to do this - please TRUST you feel no pain and the gain is fare more worth, then few pre-stressful moments And the actual procedure is honestly less then 10 min

I recently got laser eye surgery. What a difference it has made! Dan O Brien was absolutely excellent. He was incredibly helpful and insightful. He took the time to explain everything thoroughly and patiently answered all of my questions, which really put me at ease. I felt very well looked after throughout the whole process. Highly recommend!

My experience of Optilase has been incredible. Such a life changing experience. From the initial consultation through to the surgery and follow up appointments I was so impressed with the level of care and attention to detail. Every step was carefully explained, I felt at ease the whole time and so excited about the process and end result. Walking into the post op appointment the following morning and having better than 20/20 vision has only ever been a dream for me. The team in Optilase made this possible for which I am very thankful. Freedom from glasses and contact lenses has transformed my life!

Excellent staff and service 100%

Good experience well worth it.