Optilase is committed to protecting the privacy of your personal data and to handling your personal data in a transparent and responsible manner in accordance with the General Data Protection Regulation (GDPR, EU - 2016/679) and with the Irish Data Protection Act 2018.
This Privacy Notice explains how and why we collect, process and disclose your personal data. It also outlines your rights in relation to your personal data. Please read the following carefully.
This Privacy Notice is current from 18/10/2023. From time to time we may make changes to our policy, processes and systems in relation to how we handle your personal data. We will update this Privacy Notice to reflect any changes. Those changes will be available on our website and in the clinic.
Lominol Limited T/A Optilase Clinic (Company Registration Number: 388869) who is the controller for the personal data we process for private or corporate sponsored patients, unless otherwise stated.
There are many ways you can contact us, including by phone, email and post.
Clinic Postal Address
Optilase
17B Opera Lane
Cork City
T12 Y7ND
Contact number: +353 01 223 8821
Email: info@optilase.com
Our Data Protection Officer is Eddie O’ Keeffe. You can contact him at privacy@optilase.com or via our postal address. Please address the envelope to ‘Data Protection Officer’.
Personal data refers to information relating to an identified or identifiable person. It does not include data that has been anonymised and cannot be traced to an identified or identifiable person.
We currently collect and/or process the following personal data:
Most of the personal information we process is provided to us directly by you from the following sources:
On some occasions we will also receive personal information indirectly from third parties such as:
Purposes | Legal Basis |
---|---|
To contact you in relation to a service you queries or to respond to your communication to us | The processing is necessary for the performance of a contract or in order to take steps to enter into a contract with you. |
To contact you during your treatment with us regarding the medical aspect of care and also the administrative aspects of care including finance. This would also include the processing of Special Categories of Personal Data | The processing is necessary for the performance of a contract with you. We will only process your Special Categories Personal Data after you have given us explicit consent to the processing of those personal data as part of your Treatment with us. |
To ensure our staff have all information necessary to advise you of the best course of treatment. This would include the processing of Special Categories of Personal Data (Health Data) | Processing is necessary for the performance of a contract with you. We will only process your Special Categories Personal Data after you have given us explicit consent to the processing of those personal data as part of your Treatment with us. |
To carry out our obligations arising from any agreements entered into between you and us. | Processing is necessary for the performance of a contract with you. |
To improve and customise your browsing experience when visiting our website via the use of Cookies (See Cookies Policy) | You have given consent to the processing of your personal data (non-essential cookies information) through the Cookies Banner available on our website. |
CCTV footage used for security reason including patients and staff safety | The processing is necessary for the legitimate interests pursued by Optilase in protecting their property and goods |
To carry out statistical analysis in order to improve our service and business. Data will be made anonymous before carrying-out statistical analysis. | The processing is necessary for the legitimate interests pursued by Optilase in assessing areas for business improvement as well as improvement of services offered. Except where such interests are overridden by your interests or fundamental rights and freedoms. |
Your information is securely stored within our Patient Electronic Database System which also include the integration of our web forms system.
The number of paper records processed at Optilase will be very limited and will be stored internally in our secure clinics, and with a trusted third party storage provider.CCTV recordings are securely stored in an authorised staff access controlled area managed directly by Optilase and are not accessible online. Only a very limited number of authorised Optilase staff can access those recordings and only with regards to security purposes and/or access request. CCTV recordings are deleted after 28 days.
In order to provide you with best quality of care as well as ensuring the compliance with legal obligation, some of your personal data will be shared on the need to know basis with the following third parties:
Click on the following link to see our list of sub-processors. “List of Sub-Processors Link”
If you wish to obtain more information on third parties with whom your data may be shared, please contact our Data Protection Officer (privacy@optilase.com).
We will not share your personal data outside the European Union or European Economic Area except for the storage of the Call Recordings as well as the storage of your Treatment Consent which will be stored by approved third party providers on a server located in the US.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at privacy@optilase.com if you wish to make a request.
If you have any concerns about our use of your personal data, you can make a complaint to us at privacy@optilase.com
You can also complain to the Data Protection Commission (DPC) if you are unhappy with how we have used your data.
Data Protection Commission Details:
Telephone: +353 (0)761 104 800 or Lo Call Number 1890 252 231
Email: mailto:info@dataprotections.ie
For further information please visit http://www.dataprotection.ie/